Off-track, roller and hinge repair
A door that grinds, sticks at the curve or has come out of its track. We re-seat it, true the tracks and fit quiet sealed rollers.
Fixed price, VAT included
from £129
full set of sealed rollers fitted
- Time on site
- 1 to 2 hours
- Guarantee
- 2 years
Every panel of a sectional door runs on rollers in two steel tracks. The rollers are the part that wears first: the cheap steel ones that come with many doors lose their bearings, go flat and start to grind. Left long enough, one jumps out of the track at the curve and the door jams.
What we do
If the door is off its track we take the weight off with clamps, bring the panel back into line and re-seat every roller. Then we check the tracks themselves: bent sections are straightened or replaced, and loose fixings into the frame are re-drilled and re-fixed so the track cannot spread again.
We fit sealed-bearing nylon rollers as standard. They are quieter than steel and do not need oiling. A full set for a single door is £129 fitted; a double door with more panels is £159.
Hinges and panels
When a roller fails, the hinge it sits in takes the strain and can crack or tear out of the panel. Hinges are a few pounds each and we carry them. A panel with a torn fixing can usually be repaired with a reinforcing plate; a panel that is creased across its width needs replacing, which we quote separately.
A note on noise
Most noisy doors need nothing more than rollers and a proper lubricant. If yours rumbles, a service at £89 often cures it and tells you whether rollers are due.
What customers said after the visit
-
- Door
- Double sectional
- Fault
- Snapped torsion spring
- Call to fixed
- 4.5 hours
“Spring went at seven in the morning with the car inside. I rang at eight, they were here by eleven, and I was driving to work at half twelve. The price on the phone was the price on the invoice.”
R. M., Belper
-
- Door
- Single up-and-over
- Fault
- Cable off the drum
- Call to fixed
- 6 hours
“One side of the door had dropped about a foot and I was sure it needed replacing. Kelmer put two new cables on, levelled it, and told me straight that the door has another ten years in it.”
A. P., Mickleover
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- Door
- Single sectional
- Fault
- Opener clicking, door still
- Call to fixed
- 3 hours
“The opener had been clicking for a week. The engineer found a worn gear, fitted it on the spot and showed me the old one. Cheaper than the new motor I had been quoted elsewhere.”
J. T., Long Eaton
Other jobs we do
All services
from £245 Broken spring replacement The bang from the garage, then a door nobody can lift. We carry matched springs on every van and fit the pair the same day. 
from £165 Cable and drum repair One side has dropped, or a cable is hanging loose. We replace both cables, reseat the drums and bring the door back level. 
from £145 Opener repair and new openers Clicking, humming, reversing for no reason or a remote that stopped working. We fix the opener you have, or fit a new one from £395. Door stuck open, or stuck shut? Ring before 2pm.
Tell us what it is doing and you get the fixed price on the phone. A van with the parts on board is with you the same day.