Broken spring replacement
The bang from the garage, then a door nobody can lift. We carry matched springs on every van and fit the pair the same day.
Fixed price, VAT included
from £245
pair of torsion springs, fitted and balanced
- Time on site
- About 1½ hours
- Guarantee
- 2 years
The spring is what actually lifts a garage door. A sectional door weighs 60 to 90 kg, and the steel coil above the opening is wound to carry almost all of it, so that the opener (or your arm) only moves the last few kilos. When the spring breaks, that weight drops straight onto the cables and the opener, neither of which is built to lift it.
That is why a broken spring is the one fault that leaves a door completely dead, and why it is the job we send a van for first.
What we do on the visit
We clamp the door down, unwind what is left of the old springs safely and take them off the shaft. Springs are matched to the door by wire gauge, inside diameter and length, so we measure before we fit, and we carry the common sizes for UK sectional doors on every van. The new pair is wound to the weight of your door, not to a number on a chart.
With the tension off we also look at the parts that wear alongside a spring: the lift cables, the drums they wind onto and the bearings at each end of the shaft. If one of those needs replacing too, you hear the price before we do it.
Why the pair, not just the broken one
Two springs on one door have done exactly the same number of cycles. When one goes, the other is usually weeks behind it. Replacing the pair once is £245; replacing them one at a time means two visits and two lots of labour.
Before we arrive
Leave the door shut, unplug the opener if you can reach the plug, and keep the car where it is if it is inside. Do not try to lift the door by hand or let anyone run the opener. If the door is stuck open, tell us when you book: we can usually secure it for the night on the same visit.
What customers said after the visit
-
- Door
- Double sectional
- Fault
- Snapped torsion spring
- Call to fixed
- 4.5 hours
“Spring went at seven in the morning with the car inside. I rang at eight, they were here by eleven, and I was driving to work at half twelve. The price on the phone was the price on the invoice.”
R. M., Belper
-
- Door
- Single up-and-over
- Fault
- Cable off the drum
- Call to fixed
- 6 hours
“One side of the door had dropped about a foot and I was sure it needed replacing. Kelmer put two new cables on, levelled it, and told me straight that the door has another ten years in it.”
A. P., Mickleover
-
- Door
- Single sectional
- Fault
- Opener clicking, door still
- Call to fixed
- 3 hours
“The opener had been clicking for a week. The engineer found a worn gear, fitted it on the spot and showed me the old one. Cheaper than the new motor I had been quoted elsewhere.”
J. T., Long Eaton
Other jobs we do
All services
from £165 Cable and drum repair One side has dropped, or a cable is hanging loose. We replace both cables, reseat the drums and bring the door back level. 
from £129 Off-track, roller and hinge repair A door that grinds, sticks at the curve or has come out of its track. We re-seat it, true the tracks and fit quiet sealed rollers. 
from £145 Opener repair and new openers Clicking, humming, reversing for no reason or a remote that stopped working. We fix the opener you have, or fit a new one from £395. Door stuck open, or stuck shut? Ring before 2pm.
Tell us what it is doing and you get the fixed price on the phone. A van with the parts on board is with you the same day.