Service and balance test
A yearly check that keeps a door quiet and catches the worn cable or tired spring before it strands the car.
Fixed price, VAT included
from £89
any single door, opener included
- Time on site
- About 45 minutes
- Guarantee
- 2 years
A garage door opens and closes around 1,500 times a year. Springs lose a little tension every season, cables rust at the bottom brackets, and fixings shake loose. None of it shows until the day the door will not open.
A yearly service catches those faults while they are still cheap.
What the service covers
We start with the balance test. With the opener released, we lift the door to half height and let go. A balanced door stays where it is. If it drifts down or flies up, we adjust the spring tension until it holds.
Then we go round every moving part: cables for fraying, drums and bearings for wear, rollers for flat spots, hinges for cracks, and every fixing into the frame. Moving parts get a dry silicone lubricant that does not collect grit.
On electric doors we finish with the opener: force and travel limits, the safety sensors, the auto-reverse when the door meets an obstruction, and every remote.
What you get
A short written report of what we found, what we adjusted and anything that will need attention in the next year, with a fixed price beside it. Nothing is replaced on a service without your say.
Service plan
Customers on our £79 yearly plan get the service at a reminder they do not have to book, and 10% off any repair in the year.
What customers said after the visit
-
- Door
- Double sectional
- Fault
- Snapped torsion spring
- Call to fixed
- 4.5 hours
“Spring went at seven in the morning with the car inside. I rang at eight, they were here by eleven, and I was driving to work at half twelve. The price on the phone was the price on the invoice.”
R. M., Belper
-
- Door
- Single up-and-over
- Fault
- Cable off the drum
- Call to fixed
- 6 hours
“One side of the door had dropped about a foot and I was sure it needed replacing. Kelmer put two new cables on, levelled it, and told me straight that the door has another ten years in it.”
A. P., Mickleover
-
- Door
- Single sectional
- Fault
- Opener clicking, door still
- Call to fixed
- 3 hours
“The opener had been clicking for a week. The engineer found a worn gear, fitted it on the spot and showed me the old one. Cheaper than the new motor I had been quoted elsewhere.”
J. T., Long Eaton
Other jobs we do
All services
from £245 Broken spring replacement The bang from the garage, then a door nobody can lift. We carry matched springs on every van and fit the pair the same day. 
from £165 Cable and drum repair One side has dropped, or a cable is hanging loose. We replace both cables, reseat the drums and bring the door back level. 
from £129 Off-track, roller and hinge repair A door that grinds, sticks at the curve or has come out of its track. We re-seat it, true the tracks and fit quiet sealed rollers. Door stuck open, or stuck shut? Ring before 2pm.
Tell us what it is doing and you get the fixed price on the phone. A van with the parts on board is with you the same day.